Getting started
- Create and verify your MarkFlow account.
- Check the browser extension availability page.
- Sign in and select a destination Collection.
- Save the current page, window, or use the configured shortcut.
MarkFlow Support
Quick answers for capture, synchronization, account security and Workspace management.
Offline saves
A capture is placed in the local browser queue before MarkFlow contacts the server. If you see “pending save”, keep the extension installed and signed in. It will retry automatically when the connection returns, or you can choose Sync now.
Signing out does not erase pending captures.
Account and email
Account Settings lets you resend verification, change your email or password, review devices and export your data. Forgot-password links are single-use and expire after 30 minutes.
Two-factor authentication
MarkFlow supports standards-compatible authenticator apps. Save the one-time recovery codes when 2FA is enabled. If a code fails, check that your device time is automatic and accurate.
Never send your password, authenticator secret or recovery codes to support.
Workspaces and access
Every account has a private Personal Workspace. Organization Workspace owners and administrators manage members and permissions. Owners must transfer ownership before leaving or deleting their account.
Data and deletion
Download a full account export before making a permanent change. Account deletion requires a verified email, current password, exact confirmation and 2FA when enabled.
CONTACT SUPPORT
Email supportTell us what happened.
Include the feature, approximate time, browser and the exact error message. Do not include passwords, session tokens, verification links or recovery codes.